Service & Advice


If you have any further questions, require assistance or you would like to receive an individual consultancy, please contact our customer service.

Our team has the know-how and personal experience to give you quality advice and help you choose the right products.

Our telephone support is always available in German and English.

Depending on the time of the day and availability you can also reach employees in the other languages.

Here’s how to contact us:


Our email support is available in Deutsch, English, Dansk, Suomi, Français, Italiano, Nederlands, Norsk, Polski, Português, Svenska, Slovensko, Español and Česky. Send us an email to or use the contact form.

Monday - Friday: 8 AM - 9 PM Sunday: 12 PM - 6 PM

You can enquire about your order or send an enquiry also per Email:


We constantly strive to improve our webshop, so we welcome any views or ideas from you, the users. Please send us your feedback about our shop to