Delivery Information

DELIVERY

The goods (full assembled and ready to use) will be delivered to: Austria, Belgium, Croatia (are additional conditions), Czech Republic, Denmark, Finland, France, Germany, Greece (only mainland), Hungary, Irland (excludes Northern Ireland), Italy (only mainland), Liechtenstein, Luxembourg, Netherlands, Norway (only mainland), Portugal, Poland, Slovenia, Slowakia, Spain (mainland), Sweden, Switzerland (are additional conditions), United Kingdom (only mainland). For other countries please ask via email.

Please note: the goods will be delivered with truck (truck dimensions LxWxH: 18 x 2.5 x 4 m) only to well approaching locations. For transportation to mountain areas please ask additional via email (we can deliver also not assembled goods).

Delivery charges

Delivery is FREE for all products to all countries in the European Union and UK!

Important: we ship now the full assembled or flat packed hot tubs worldwide (hot tubs in the USA, hot tubs in Canada, hot tubs in Russia, hot tubs in Japan and other countries). Regarding the shipping costs please ask via email info@hot-tub-shop.com.

Unloading

The Customer takes care for the unloading at their own expense, because the transport companies deliver without unloading. The goods (all hot tubs and wooden bathtubs, wood shower cabin) can be unloaded with forklift or, if necessary with 4 strong men. Here pays the Customer only for the goods and delivery, but not for unloading. We can also deliver the goods with the smaller truck - please ask via email.